On February 22, 2019, at 6 pm, a car crashed into Servio Hernández’s motorcycle. Hernández, a Venezuelan migrant in Chile, was hit while he was in the middle of making a delivery for PedidosYa, a branch of the German multinational company Delivery Hero. When Hernández arrived at the hospital, the first thing he did was ask the medical staff to let his supervisor know about the accident. “There is nothing we can do for him,” the supervisor told the doctor. The supervisor turned off his phone and blocked Hernández from being able to access the PedidosYa app.

Servio Hernández is one of the millions of workers around the world, from Chile to South Korea, who hustle to deliver food and other products to people’s homes.

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