Passenger kept from boarding after Jetstar’s refusal to assist with wheelchair makes discrimination complaint

Exclusive: Complaint lodged with human rights commission after man turned away at gate of Sydney airport flight

A passenger with a disability has lodged a discrimination complaint after he was turned away at the gate when trying to board a Jetstar flight in Sydney.

Tony Jones, who suffered a spinal cord injury after falling off a balcony at the age of 18 and has since relied on a wheelchair, said he had contacted the airline to organise assistance in advance of his flight to Ballina in May last year.

Sign up to receive an email with the top stories from Guardian Australia every morning

Continue reading…