Minutes from the high-end boutiques of SoHo in Manhattan sits Bergen Logistics’ fulfillment facility in North Bergen, New Jersey, where workers sort, package, and ship hundreds of packages a day for luxury fashion brands including Acne Studios, Kenzo, and Phillip Lim.

The workers themselves can’t realistically afford the ornate gowns and crisp suits they ship to online shoppers. Some work two jobs just to stay afloat, and rush to keep up with unit-per-hour expectations.

Now they’re fighting for union recognition and the reinstatement of a colleague the union alleges was fired for her organizing. The workers point to the gap between word and action for high-profile brands that publicly claim to care about working conditions.

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