Food service workers are putting renewed pressure on their employers for better working conditions and wages.

Businesses across the country are blaming a “workforce shortage” for being understaffed or closed. But workers in the industry say poor labor practices are pushing potential employees away.

“It’s stressful working for a billion-dollar company when they’re not caring for the workers,” said Ieshia Townsend, a McDonald’s employee in Chicago, Illinois. She has worked at the McDonald’s location since 2015. “Even during COVID-19, we had to literally go on strike just for masks, just for gloves, just for supplies and protection to protect the workers, which should have been set in place.”

Signs have been taped to the doors, drive-thru speakers and facades of fast-food and fast-casual restaurants with descriptions of long workdays, no lunch breaks and poor pay to accommodate for the risk of the ongoing coronavirus pandemic.

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