Author: By Iman Muttaqin Yusof for BenarNews

  • Read this story on BenarNews

    Chinese social media platform TikTok said it laid off nearly 500 employees in Malaysia who were tasked with deleting inappropriate content, and will replace them with cheaper artificial intelligence tools, but analysts questioned whether machines could do a better job.

    The layoffs by TikTok owner ByteDance come after the Malaysian government pressed it and other social media platforms to enhance systems and safeguards to moderate content in response to a rise in online abuse, misinformation and other harmful content.

    Last year, Malaysia singled out ByteDance as not abiding by the country’s laws. The Southeast Asian nation has now drawn up strict regulations that take effect on Jan. 1, 2025. Among them is a mandate that social media firms must obtain annual operating licenses.

    The layoffs, announced via internal emails on Wednesday, primarily targeted employees in TikTok’s Trust and Safety Regional Operations who were responsible for content moderation, quality analysis and team management.

    “They’ve been training AI [artificial intelligence] systems to take over content moderation tasks for a while now. We used to tag videos that violated content policies, and the AI would learn from that,” a ByteDance employee, who was not authorized to speak publicly, told BenarNews.

    “Now they’ve decided AI can handle it better – both cost-wise and in terms of efficiency.”

    In a statement to BenarNews on Friday, a TikTok spokesperson said the changes were part of an effort to improve efficiency.

    “We’re making these changes as part of our ongoing efforts to further strengthen our global operating model for content moderation,” the unnamed spokesperson said.

    “We expect to invest U.S. $2 billion globally in trust and safety in 2024 alone and are continuing to improve the efficacy of our efforts, with 80% of violative content now removed by automated technologies.”

    The job of content moderators is to review user-generated posts, including texts, images and videos, to determine if they should be deleted, restricted or remain unchanged, based on platform policies. In May, TikTok said it had more than 40,000 people working as content moderators across the globe.

    Some of the Malaysian workers said they moderated content not only for Southeast Asia but also for other regions.

    Earlier this year, TikTok announced that Malaysia topped the list of nations in 2023 requesting it remove content deemed offensive. Its report noted that it had received 2,002 government requests to remove over 6,000 pieces of content, adding its removal rate was about 90%.

    ‘Not about performance’

    One of the affected employees said the layoffs were sudden and shocking.

    “Late on Wednesday, we received an email saying our roles were impacted. They said they will minimize staff, and most tasks will now be outsourced to external partners,” said the employee who asked not to be identified, citing fear of reprisals. “It’s not about performance – even team leaders were hit.”

    The source, who spoke to BenarNews, said the workers losing their jobs would receive compensation based on years of service. Those terms were not released.


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    ByteDance, like other global tech firms, faces increasing global regulatory scrutiny.

    Earlier this year, the internet regulator Malaysian Communications and Multimedia Commission (MCMC) reported an increase in harmful social media content.

    In August, the government reiterated the licensing regulations for social media platforms to take effect at the beginning of 2025. Those regulations are to expand oversight and protect users from scams, cyberbullying, misinformation and sexual crimes against children.

    “The Malaysian government remains steadfast in implementing a regulatory framework to ensure a safer internet for the people of Malaysia, especially for children and families,” Communications Minister Fahmi Fadzil said at the time.

    malaysia-fahmi-fadzil-communications-minister.jpg
    Malaysian Communications Minister Fahmi Fadzil speaks in Kuala Lumpur, March 22, 2024. (Mohd Rasfan/AFP)

    In the United States in April, President Joe Biden signed a measure into law that would ban TikTok from app stores unless ByteDance divested from the platform’s U.S. business, Radio Free Asia, a news service affiliated with BenarNews, reported.

    The Associated Press news agency reported that TikTok had argued in court last month that an American law potentially banning the platform in a few months was unconstitutional, while the U.S. Justice Department said it was needed to address national security risks posed by the app.

    China’s Ministry of Commerce has said it would oppose a forced sale of TikTok.

    Effectiveness in question

    Despite TikTok’s move toward AI-based content moderation, analysts remain skeptical about its effectiveness in fully replacing human moderators.

    Policy analyst Harris Zainul, deputy director of research at Institute of Strategic & International Studies Malaysia, said that while AI could improve efficiency, it may not be as effective as human oversight.

    “AI can be more efficient than human moderators, especially at scale as these platforms do with user-generated content, but efficiency is no guarantee for effectiveness,” Harris told BenarNews.

    “There are still questions about the accuracy of these algorithms, and unfortunately, there are no third-party assessments of the content moderation systems these platforms implement.”

    Benjamin Loh, a senior lecturer in media studies at Taylor’s University in Malaysia, pointed out that human moderation, while more expensive, is necessary for platforms operating in Malaysia and other multilingual and diverse countries.

    “At this point, AI is definitely not reliable enough, but I understand the rationale behind it, as human moderation is far more expensive,” Loh told BenarNews.

    BenarNews is an RFA-affiliated online news organization.


    This content originally appeared on Radio Free Asia and was authored by By Iman Muttaqin Yusof for BenarNews.

    This post was originally published on Radio Free.

  • China is wooing Muslim tourists from Malaysia by enticing them with halal-friendly travel packages, as it tries to revive its pandemic-hit tourism industry while deepening ties with the Islamic-majority Southeast Asian country. 

    Malaysian interest in Chinese destinations is surging thanks to expanded halal offerings and eased visa regulations, according to industry analysts. There has been a 15% to 20% rise in Malay-Muslim tourists visiting China, particularly in lesser-known regions such as Xinjiang and Ningxia, according to industry analysts.

    And Malaysia’s tourism industry is assisting Beijing in promoting such packages, as Kuala Lumpur looks to lure more visitors from mainland China to its shores as well.   

    During a tourism fair in Kuala Lumpur last weekend, Chinese travel packages saw strong demand, with a third of offerings catering specifically to Malaysia’s growing Muslim population. 

    Nigel Wong, president of the Malaysian Association of Tour and Travel Agents, or MATTA, which organized the Sept. 6 to 8 fair, said the reopening of China to foreign tourists had kindled renewed interest. 

    “The post-pandemic era and China’s lifting of travel restrictions have really driven this surge,” Wong told BenarNews. “With increasing awareness of halal-friendly facilities and food options, destinations like Xinjiang, Xi’an and Ningxia are becoming prime locations for Muslim tourists.”

    Xinjiang holds particular appeal, despite an ongoing international controversy surrounding the region. Since 2021, the U.S. government has accused China, a rival superpower, of conducting a campaign of “genocide” against the Uyghur Muslim minority in the far-western Xinjiang Uyghur Autonomous Region.

    The Chinese government has denied these allegations, describing them as politically motivated and driven by foreign powers seeking to undermine Beijing’s global image.

    “Xinjiang’s Id Kah Mosque in Kashgar and the historic Silk Road resonate deeply with Muslim travelers, many of whom are drawn to the region for its deep-rooted Islamic history,” Wong said.


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    The rise in interest coincides with enhanced visa agreements between China and Malaysia, which were announced during a visit by Chinese Premier Li Qiang to Kuala Lumpur in June that marked the 50th anniversary of diplomatic relations between the two countries.

    On Sunday, Malaysian state news agency Bernama reported that Deputy Prime Minister Ahmad Zahid Hamidi had proposed extending the visa-free period for Malaysians from 15 to 30 days, as well as pushing the exemption’s expiration to December 2026. He made the proposal during an official visit to China.

    10 MY-CH-tourism2.jpg
    People walk through the Old Kashgar area in China’s northwestern Xinjiang region as part of the government’s effort to establish tourism in the region, July 20, 2033. [Pedro Pardo/AFP]

    Despite these efforts by Chinese and Malaysian officials to work together on easing travel between the nations, a senior United Nations official last month amplified his call for a probe into the situation in  Xinjiang.

    Radio Free Asia, a news service affiliated with BenarNews, reported that U.N. rights chief Volker Türk renewed the call for a full investigation into abuses documented in Xinjiang. In 2022, his office accused China of “crimes against humanity” in the region.

    Meanwhile, the government of Malaysia, the second largest Muslim-majority country in Southeast Asia, has taken a cautious and low-profile  stance on the Uyghur issue.

    In 2022, Kuala Lumpur abstained from a U.N. vote to debate China’s treatment of Uyghur Muslims, opting instead to maintain a neutral position. 

    Although Malaysia did not openly condemn China’s alleged mistreatment against Uyghurs, in 2020, under the leadership of then-Prime Minister Mahathir Mohamad, the government refused to extradite members of the group to China.

    The two nations do not have an extradition treaty.

    Malaysia’s neutral stance on the Uyghur question, however, contrasts starkly with how governments in Kuala Lumpur have viewed the Palestinian-Israeli conflict. Anwar Ibrahim, the current prime minister, has been particularly vocal on the world stage about the conflict in the Middle East.

    He has criticized the Jewish state for its military strikes in Gaza that have left tens of thousands of Palestinian civilians dead since late last year, after a surprise attack by Hamas militants killed some 1,100 people in southern Israel last Oct. 7.

    The Malaysian Ministry of Foreign Affairs did not immediately respond to requests from BenarNews for comment on the country’s current stance regarding the Uyghur Muslim issue.

    10 MY-CH-tourism3.jpg
    A Muslim woman reads a brochure offering vacation packages to China at a travel agency booth during the Matta Fair 2024 in Kuala Lumpur, Sept. 6, 2024. [S. Mahfuz/BenarNews]

    For their part, Chinese travel agencies report that Malaysian travelers have shown little apprehension about visiting the region.

    “We have not received any complaints or concerns from travelers regarding the situation in Xinjiang,” Chong Yu Ken, MATTA vice president told BenarNews.

    “In fact, China is becoming an even more attractive option for Muslim travelers due to the tightening of entry requirements in other Asian countries like South Korea or expensive tickets to European countries.”

    ‘Soft power’

    China’s efforts to attract Muslim tourists are part of a broader strategy to invigorate its tourism sector, which was hit hard by the COVID-19 pandemic, according to Sam Huang, a professor of tourism at Edith Cowan University.

    “The Chinese government sees tourism as a smart diplomacy tool and part of its soft power strategy,” he told BenarNews. 

    “The policies and tourism industry actions can be serving a grand strategy at the national level … China has Muslim residents in different regions and it shouldn’t be too difficult to develop more halal tourism in China.”

    Chinese promotion questioned

    Meanwhile, a Swedish anthropologist and former diplomat, questioned China’s promotion of tourism in Xinjiang, comparing those efforts to Nazi Germany’s practice of “genocide tourism,” according to a recent report by the RFA Uyghur service

    In China’s efforts to promote Xinjiang as a tourist destination, it has sought to cover up its human rights abuses against the Uyghurs by sprucing up buildings, installing new infrastructure and constructing fake historical sites, Magnus Fiskesjö wrote in the Diplomat before speaking to RFA. 

    He compared those efforts to a recently discovered German travel guide from 1943 for tourists going to occupied Poland.

    Chinese officials have adopted similar practices embraced by the Nazis, who allowed tourists to go to an “occupied zone … under the military and police control so they can channel tourists to safe places where they only see what the government wants them to see,” Fiskesjö told RFA.

    “It was their attempt to present the situation as normal,” he said. “The Nazi government would say, ‘We have everything under control. There is nothing to worry about, and you can be a tourist.’”

    10 MY-CH-tourism4.jpg
    In this April 4, 2019, photo, a halal butcher cuts meat in his stall at a market in Beijing. [Nicolas Asfouri/AFP]

    Muslims are forbidden from eating pork. According to Islamic rules, Halal meat, such as chicken and beef, must be slaughtered with food prepared separately and utensils cleaned by Muslim staff.

    In cities such as Beijing, Guangzhou and Shanghai, more restaurants are receiving halal certification, while hotels and resorts are increasingly offering halal meals and prayer facilities.

    These efforts have made it easier for Muslim travelers to navigate China’s vast regions without worrying about dietary restrictions.

    “More and more restaurants are getting halal certification, and in some of the less developed cities, local businesses are beginning to cater to Muslim tourists as well,” Ong Tan Cheah, a consultant at Suka Travel told BenarNews. The agency specializes in Muslim-friendly holidays to China.

    For Muslim traveler Muhammad Nurabrar, 24, a Malaysian who recently visited Shanghai, Guangzhou and Yiwu, the growing availability of halal food was a welcome change.

    “There are a lot of Arab restaurants and cafés in the major cities,” he told BenarNews.

    “The Chinese Muslim cuisine, like ‘mee tarik’ [pulled noodle], is good, but it doesn’t taste exactly like the food back home.”

    “Every year, we see more halal restaurants opening up,” Nurabrar said. “It’s not perfect yet, but it’s definitely getting easier to find halal food.”

    10 MY-CH-tourism5.jpg
    A travel agency booth displays a huge sign showing Chinese tourist destinations during the Matta Fair 2024 in Kuala Lumpur, Sept. 6, 2024. [S. Mahfuz/BenarNews]

    Back at Malaysia’s largest tourism fair, Chinese travel destinations dominated the Malaysia International Trade and Exhibition Center’s 2.32-acre space, with prominent displays plastered across the walls promoting Muslim-friendly packages.

    Tour packages to China, particularly to its western regions where large Muslim populations reside, can be expensive. Packages to Xinjiang can exceed 5,000 ringgit (U.S. $1,144) for a five-day trip, compared to 2,000 ringgit ($457) to 3,000 ringgit ($686) for trips to major eastern cities such as Beijing and Shanghai. 

    Despite the higher costs, demand remains strong, with tour agencies telling BenarNews they received a steady stream of bookings from Muslim travelers.

    “We’ve worked hard to cater to this growing market,” Ong of Suka Travel said.

    “The volume of Muslim travelers is expanding, and even resorts are opening halal restaurants to attract more tourists.” 

    BenarNews is an RFA-affiliated online news outlet.


    This content originally appeared on Radio Free Asia and was authored by By Iman Muttaqin Yusof for BenarNews.

    This post was originally published on Radio Free.

  • Malaysia said Tuesday it had detained a Chinese-registered ship carrying what is believed to be World War II-era cannon shells and was investigating the vessel’s alleged involvement in the plunder of wreckage from two British warships in the South China Sea.

    The bulk carrier, registered in the southeastern Chinese city of Fuzhou, was seized on Sunday after it anchored illegally off the coast of Johor, the Malaysian Maritime Enforcement Agency (MMEA) said.

    While inspecting the vessel, maritime authorities discovered rusty cannon shells, scrap metal, bullets and other relics believed to be from World War II. 

    Discovery of the ammunition comes amid recent reports of scavengers looting two British shipwrecks, the HMS Prince of Wales and HMS Repulse, which were sunk by Japanese torpedoes in 1941.

    The 32-member crew – including 21 Chinese, 10 Bangladeshis and a Malaysian – are being questioned at the Tanjung Sedili Maritime Zone, said Nurul Hizam Zakaria, the MMEA director for Johor state.

    “We are still investigating and our priority is to obtain statements from the crew members,” he told BenarNews, an RFA-affiliated news service.

    AP23149290320923.jpg
    Scrap metal and an old cannon shell recovered from a Chinese-registered vessel detained by Malaysian maritime authorities. Credit: MMEA/AP

    The maritime agency said it was looking into a possible link with a separate seizure of relics and ammunition from a private scrap yard at Tanjung Belungkor in Johor. 

    Malaysian newspaper the New Straits Times reported the Johor seizure was believed to be from the British World War II wrecks, which are located about 100 km east of Malaysia in the South China Sea.

    “We at the MMEA cannot simply mention the British World War II wrecks because it is not confirmed yet and is still under investigation,” said Zakaria.

    Following reports last week, a spokesperson for the UK Ministry of Defence told the BBC it condemned the “desecration” of maritime military graves and would take “appropriate action.”

    The MMEA, the Royal Malaysian Police and the Department of Malaysian Heritage are investigating the recent seizures.

    “Our officers are currently on-site to determine whether these relics are related to British World War II shipwrecks,” deputy head of the heritage department Mohd Muda told BenarNews.

    BenarNews has contacted the British High Commission in Kuala Lumpur for comment.

    BenarNews is an RFA-affiliated news service.


    This content originally appeared on Radio Free Asia and was authored by By Iman Muttaqin Yusof for BenarNews.

    This post was originally published on Radio Free.

  • Malaysia said Tuesday it had detained a Chinese-registered ship carrying what is believed to be World War II-era cannon shells and was investigating the vessel’s alleged involvement in the plunder of wreckage from two British warships in the South China Sea.

    The bulk carrier, registered in the southeastern Chinese city of Fuzhou, was seized on Sunday after it anchored illegally off the coast of Johor, the Malaysian Maritime Enforcement Agency (MMEA) said.

    While inspecting the vessel, maritime authorities discovered rusty cannon shells, scrap metal, bullets and other relics believed to be from World War II. 

    Discovery of the ammunition comes amid recent reports of scavengers looting two British shipwrecks, the HMS Prince of Wales and HMS Repulse, which were sunk by Japanese torpedoes in 1941.

    The 32-member crew – including 21 Chinese, 10 Bangladeshis and a Malaysian – are being questioned at the Tanjung Sedili Maritime Zone, said Nurul Hizam Zakaria, the MMEA director for Johor state.

    “We are still investigating and our priority is to obtain statements from the crew members,” he told BenarNews, an RFA-affiliated news service.

    AP23149290320923.jpg
    Scrap metal and an old cannon shell recovered from a Chinese-registered vessel detained by Malaysian maritime authorities. Credit: MMEA/AP

    The maritime agency said it was looking into a possible link with a separate seizure of relics and ammunition from a private scrap yard at Tanjung Belungkor in Johor. 

    Malaysian newspaper the New Straits Times reported the Johor seizure was believed to be from the British World War II wrecks, which are located about 100 km east of Malaysia in the South China Sea.

    “We at the MMEA cannot simply mention the British World War II wrecks because it is not confirmed yet and is still under investigation,” said Zakaria.

    Following reports last week, a spokesperson for the UK Ministry of Defence told the BBC it condemned the “desecration” of maritime military graves and would take “appropriate action.”

    The MMEA, the Royal Malaysian Police and the Department of Malaysian Heritage are investigating the recent seizures.

    “Our officers are currently on-site to determine whether these relics are related to British World War II shipwrecks,” deputy head of the heritage department Mohd Muda told BenarNews.

    BenarNews has contacted the British High Commission in Kuala Lumpur for comment.

    BenarNews is an RFA-affiliated news service.


    This content originally appeared on Radio Free Asia and was authored by By Iman Muttaqin Yusof for BenarNews.

    This post was originally published on Radio Free.