The SMH published an article over the weekend that included some observations from the new Minister for Government Services Bill Shorten on his recent poor experiences using MyGov. This caused me to reflect on government’s delivery of online services and how progress has waxed and waned over time. At the end of the day, myGov...

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» myGov: Untangling the govt digital service hairball | James Riley | radiofree.asia | https://radiofree.asia/2022/06/06/mygov-untangling-the-govt-digital-service-hairball/ | 2024-05-06T13:54:38+00:00

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