Services Australia quietly stopped its use of automation for social security and welfare claims processing almost 12 months ago, resulting in a blowout in wait times for some Centrelink payments. Officials revealed the agency-wide pause of “automation processes” during Senate Estimates, as the federal government considers new laws in the wake of Robodebt to ensure...

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Justin Hendry | radiofree.asia (2024-05-11T23:56:45+00:00) » Services Australia quietly paused automation 12 months ago. Retrieved from https://radiofree.asia/2024/02/21/services-australia-quietly-paused-automation-12-months-ago/.

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Justin Hendry | radiofree.asia Wednesday February 21, 2024 » Services Australia quietly paused automation 12 months ago., viewed 2024-05-11T23:56:45+00:00,<https://radiofree.asia/2024/02/21/services-australia-quietly-paused-automation-12-months-ago/>

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CHICAGO

" » Services Australia quietly paused automation 12 months ago." Justin Hendry | radiofree.asia - Accessed 2024-05-11T23:56:45+00:00. https://radiofree.asia/2024/02/21/services-australia-quietly-paused-automation-12-months-ago/

IEEE

" » Services Australia quietly paused automation 12 months ago." Justin Hendry | radiofree.asia [Online]. Available: https://radiofree.asia/2024/02/21/services-australia-quietly-paused-automation-12-months-ago/. [Accessed: 2024-05-11T23:56:45+00:00]

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» Services Australia quietly paused automation 12 months ago | Justin Hendry | radiofree.asia | https://radiofree.asia/2024/02/21/services-australia-quietly-paused-automation-12-months-ago/ | 2024-05-11T23:56:45+00:00

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